Privacy Policy

1. Information we collect

We collect information in the following ways:

• Information you provide: name, work email, company, and any details you submit through forms, sign-up, onboarding, or when booking a consultation.
• Content you submit: websites, documents, and inputs you provide so our agents can configure and operate on your behalf.
• Usage data: pages viewed, features used, approximate location, device and browser type, and similar diagnostics.
• Cookies and similar technologies: used to keep you signed in, remember preferences, and measure site performance.

2. How we use information

We use information to:

• Provide, operate, secure, and improve our products and website.
• Authenticate you and maintain your session.
• Configure and run the agents and workflows you request.
• Respond to enquiries and provide customer support.
• Send service and, where permitted, marketing communications you can opt out of.
• Detect, prevent, and address fraud, abuse, and security incidents.
• Comply with legal obligations.

3. Legal bases for processing

Where applicable law (such as the GDPR) requires it, we process personal data on the basis of performance of a contract, your consent, our legitimate interests in operating and improving our services, and compliance with legal obligations.

4. How we share information

We do not sell your personal information. We share it only as needed with:

• Service providers (sub-processors) who host infrastructure, provide authentication, AI model inference, and analytics under contractual confidentiality and security obligations.
• Professional advisors, and authorities where required by law or to protect our rights.
• A successor entity in connection with a merger, acquisition, or sale of assets.

5. AI processing

When you use our agents, the content you provide may be processed by us and by trusted model providers solely to deliver the requested functionality. We do not use your confidential content to train third-party foundation models without your permission. For enterprise deployments, processing can be configured to run on-premise, air-gapped, or in your private cloud.

6. Data retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, we delete or anonymize it.

7. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and continuous monitoring. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. International transfers

We operate globally and may transfer and process information in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses for cross-border transfers.

9. Your rights and choices

Depending on your location, you may have the right to access, correct, delete, or port your personal data, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us using the details below. You can also unsubscribe from marketing emails at any time.

10. Cookies

We use strictly necessary cookies to run the site and optional analytics cookies to understand usage. You can control cookies through your browser settings; disabling some cookies may affect functionality.

11. Children's privacy

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the date above and, where appropriate, by additional notice.